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Frequently Asked Questions And Answers

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  • Why does 3D Secure Authentication Failed?
    Have you just entered your payment details and suddenly the transaction page has not loaded? This could very well mean that the 3D Secure verification has failed. Strong customer authentication regulations in Europe require card payments using 3DS.3D Secure (3DS) requires customers to complete an additional verification step with the card issuer when paying. 3D Secure is a layer of security that your bank requires where you'll have to enter a password or SMS code to authorise payment.Few readers
  • Why Credit Card Transaction Was Declined?
    You have just entered your payment details, did the debit/credit card transaction fail appear in checkout? * Unsuccessful Card Payments Debit and credit card payments can be unsuccessful for a number of reasons. If an error message appears on your screen after you try to pay, or if we confirm your payment has not been successful, then you have not been charged. * Single Order Payment Exceed 6,000 USDFew readers
  • How to Place an Order on www.viviebikes.com?
    If you want to buy VIVI electric bikes on viviebikes.com, you can refer to the following steps to complete the purchase. As following steps: Step 1. Select Products (even if you are not logged into the vivi account) Step 2. Add to Cart, Click "Checkout" Step 3. Fill In Your Address InfoFew readers

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