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Shipping and Return Policy for VIVI E-Bikes

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  • Return Policy
    Return Instructions We have a 30 days return policy, which means that after you pay for your order, you can apply for a return within 30 days from the date of purchase.Our return policy will take effect upon receipt of the package. Returns are no longer permitted after 30 days of purchase. If you are unhappy with your purchase, as long as you contact us within 30 days from the receipt of the item, we will process your return/exchange request. Any request after 30 days will not beFew readers
  • Shipping Policy
    Free shipping on all orders. There is no minimum purchase amount. Affected by Covid-19, there will be a certain delay in shipment. Processing Time Normally, all orders will be processed within 1 working day. However, during the peak sales season, due to the increase in the number of orders, the delivery time may be slightly delayed.Unless otherwise stated on the product page, orders typically ship within 1-3 working days. Please allow 9-12 working days for your shipment to rFew readers

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